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Leverage Salesforce in sync with LMS for a smooth learning-experience
- 3rd February 2021 | 1 PM EST
- 30 Minutes
Training is not an option anymore but is a necessity for all kind of businesses to grow. A full duplex communication between the training software and Sales CRM like Salesforce, will organize business & training data, reporting & analytics. A Learning Management System integrated with Salesforce will seamlessly transform the Sales, Partner, Customer, members’ & Associates’ teams by automatically assigning role based trainings and monitoring their progress.
Key Takeaways:
How to access training data, reports & dashboards in Salesforce?
What and how customer engagement and performance data can be accessed?
How Chatter can be leveraged to see course allocations, progress, status and interactions?
Role-based training recommendations and auto allocations in Salesforce
How to manage certifications for Partners, members, non-members, etc
Speaker
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Puneet Mathur
Director, Innovation & Product Integration