Customer Training

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LMS for Customer Training

Delivering customer training helps an organization enhance the customer experience and leaves a mark of trust, builds loyalty, and encourages customer retention by building strong relationships with the customers. Customer training is not only a highly recommended element for enterprises operating in prominent sectors but a mandatory activity with long-term benefits that every organization should focus on. Properly-guided customer training ensures customer loyalty, higher engagement, and generates an immediate methodology to market products from other niches. An LMS for customer training helps organizations build new client bases and retain the existing ones. Customers get valuable product and service information, compliance, and policy-related information as part of the customer training. MapleLMS customer training platform empowers you to incorporate online manuals, walk-through demos, discussions, and videos all in a single platform for a wholesome customer training delivery.

LMS for Customer Training

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What's the Takeaway from this LMS for Customer Training?

  • Learning Management 
    Train new customers for a better understanding of your business. Help them embrace the products faster, in the simplest form via our intuitive LMS for customer training. 
  • Mobile-friendly
    Now on-board your customers up-to 10 times faster with this mobile-friendly training platform from the new age Learning Management System.
  • Build Powerful Relationships
    Develop strong bonds with your customers by offering live customer training and continual education unit, revised training, vast off-the-shelf course libraries, etc. 
  • Support
    Our customer training platform smoothly runs without any technical glitches. We have dedicated account managers, and a robust customer support team that is available 24*7 via chat, email, or toll-free number.

Automated Process

Our innovative LMS integration system will effectively help you in automating repetitive tasks. Get hassle-free administration for your employee training and development where you can automatically grade tests with assignments.

Tracking

Effortlessly track trainees’ course completions and assignments, view & analyze the stages of course completion. Send reminders to your employees for finishing the assignments timely.

How Does MapleLMS Facilitate Customer Training?

Excellent User-Interface

MapleLMS has an exceptional UI that enables your customers to effortlessly access and manage the LMS platform. Gamification makes the experience interactive and engaging for your customers.

Embedded Training

You can embed the training program in your product or portal. Your customers can access the training content from there without exposing the complete platform to them.

Single Product - Multiple Features

Explore the benefits of a brilliant UI, gamified learning, robust reporting and analytics, authoring tools, and a range of other useful LMS features.

Anywhere, Anytime, Any Device

Stop worrying about the place, device or mode of training delivery for your customers. MapleLMS takes care of the "where", "how" and "when" of it.

Timely Report Tracking

Get customer-related reports at regular intervals with integrated analytics. These reports will support you to track conveniently the learning patterns and understanding their learning goals. 

FAQs -

MapleLMS is the best learning management system (LMS) for customer training. It trains customers to educate them on new products, services, policies, and compliance of the organization. This helps gather information, and understand the issues that customers face through surveys and feedback so that the user experience can be improved. As a result, customer satisfaction and retention are enhanced without much hassle.

A customer training LMS should have gamification for interactive learning, social and collaborative learning to share feedback (using Q&As, forums, chats, texts, emails, etc.), gather learning data through reports and analyze it, deliver offline and online learning, online proctoring, eCommerce-enabled platform for selling (products, content, services), branding and white-labeling LMS, and merchandising with the best customer experience.

Customer training is educating customers on the newly launched products and services of the company. And, also update them with the latest compliance and policies of the organization for a smoother customer experience to win their loyalty and retain them for longer.

MapleLMS is the best LMS platform, when it comes to outstanding customer training. It not only offers online training but also offline, in-app learning even when there is no network connectivity. It offers reports and analytics to improve the learning experience. The AI tool assists in suggesting suitable courses to learners and remotely proctor online assessment exams.